We have enabled cookies to ensure that we give you the very best experience on our website. Close this message if you are happy to receive all cookies on our website or find out more here.
About Us
Welcome to TOUGH MASTER®, where great prices, great availability and great service make us your first and last place to shop for high-quality tools, fixings and building supplies.
But great things come from small beginnings and with TOUGH MASTER® we're no different! We started out as a small operation in 2010, until we opened our present location in Bletchley, Milton Keynes, selling mainly to our customers in the local area & becoming one of the largest online retailers to the trade. And thanks to our online operation, we can now offer our outstanding products at exceptional prices, shipping thousands of orders each day to our many customers all over the UK.
Here at TOUGH MASTER®, we never take success for granted. To make sure that we continue to offer our customers amazing service, we have:
- A dedicated ecommerce team. We work tirelessly to bring you the best products at the very best prices.
- A state-of-the-art stock system. From Goods In to your door, we have stringent quality controls in place to ensure the best customer experience. Purchase is easy with our wide variety of payment options.
- Regular promotions. Flash sales over the weekends and exclusive social media promo codes offer additional value.
- Outstanding logistics. With our range of tracked delivery options – including next-day, am, pm and Saturday – you’ll get your delivery as soon as possible. And we use only reputable couriers for added peace of mind.
- Excellent customer communication. Thanks to our online live chat facility, you can easily contact our knowledgeable staff.
- A vibrant social media community. Visit us on Facebook, TikTok and YouTube for details of our latest promotions and exclusive deals.
To make sure that we stay great, we’re always looking for ways to improve and innovate. Recent changes at TOUGH MASTER® include our new website: It’s even faster and easier to navigate, and features our ever-expanding product range. We continue to invest in improving the quality of our content, like our unique, marketing-leading 360° interactive product images, detailed product videos and enhanced product and company information.
Are we proud of our achievements? You bet. But don’t take our word for it. We’re rated very highly on the sites of our three online review partners: Trustpilot, Google and Reviews.io.
Like what you see so far? Then be sure to check out our newsletter so that you won’t miss a flash deal or promotion.
